How Are Goods Shipped?
How Fast Can I Get My Products?
How Are Goods Shipped To Me From China?
Can I Use My Freight Forwarder?
Shipping Costs
Receiving Your Delivery

Fast delivery, Beyond Your Imagination

Once you complete your order payment, we'll ship the goods out to you typically within 7 working days.
The goods are shipped to you directly from the China factory and arrive in just a few days.
You will receive the professionally and securely packed goods at your doorstep.
 

How are goods shipped?

Usually delivered by courier, DHL, UPS, FedEx

 How Fast Can I Get My Products?

The time from when you pay, to the time when you (or your customer) receive the goods, is typically 7-15 days.
If you need help tracking your delivery or have concerns about delivery time. contact us online.

 

How Are Goods Shipped To Me From China?

Normally, we will ship by express.
The choice of courier varies according to country, but most countries currently have a choice of some or all of DHL, FedEx, and UPS. EMS and TNT are also available for certain countries.

 

Can I use my freight forwarder?

For bulk orders, we can also arrange to make the goods available at our warehouse for your forwarder to collect, or we can offer good freight rates for bulk air shipment or sea freight.

 

Shipping Cost

All our shipping fees are calculated automatically according to either the actual kg weight of the goods or the goods' dimensions, plus the delivery location.

The Air Waybill (formal shipping document) that accompanies your goods may show a kg weight that is less than the shipping band that you paid for. This happens when the item is light but bulky, so the shipping band is calculated by dimensions, not actual weight.

The prices depend on the different rates of the shipping companies and are subject to change without notice. We're constantly working on lowering the shipping prices for you though!

All orders must be fully paid in advance, including shipping. Shipping charges are not refundable except in cases of failed delivery.

 

Worldwide Shipping and Legality

We offer shipping worldwide to almost all locations on the planet.

Please note that you are responsible for finding out in advance about the legality of importing your ordered items in your country - and about the legalities of importing goods into your country policy, We are not responsible for confiscating items by your local authorities or any associated costs incurred.

Customs clearance is undertaken by the courier in the delivery destination country (and in certain cases, in the en-route country). You must be available for contact by them, in the event of any query or clearance confirmation. You are responsible for knowing the regulations in your delivery country before placing your order.

Speak to the myChway Customer Support Team if you need more advice about taxes, shipping invoices and paperwork, and customs declarations.